No. You can book directly with one of our physiotherapists without a referral. If you have a referral, scan, specialist letter or other relevant information, you’re welcome to bring it with you.

Absolutely. You don’t need a diagnosis before seeing us. Our physiotherapists can assess your symptoms, identify contributing factors and determine whether physiotherapy is appropriate for you.

Your physiotherapist will discuss your symptoms, medical history and goals before completing a thorough physical assessment. They’ll explain their findings and work with you to develop a treatment plan suited to your needs. Treatment may also begin during your first appointment where appropriate.

This depends on your condition, goals and how you respond to treatment. Your physiotherapist will discuss your expected treatment plan with you and regularly review your progress.

Yes. We accept private health insurance with on-the-spot HICAPS claiming available for eligible patients.

Yes. We treat patients under a range of funding arrangements, including Medicare (CCMP), WorkCover, DVA and third-party insurance (TPI).

If you are attending under one of these schemes, please provide your referral, approval or claim details when booking. Our reception team can help you understand what information is required and confirm the appropriate appointment process.